Shipping Policy
Last Updated: January 6, 2026
SHIPPING LOCATIONS
We currently ship to:
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🇩🇪 Germany
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🇪🇺 European Union countries.
PROCESSING TIME
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
Orders placed on weekends or holidays will be processed the next business day.
DELIVERY TIME
Germany: 2-4 business days
EU: 5-10 business days
Other countries: [Specify if applicable]
Note: Delivery times are estimates and not guaranteed. Delays may occur due to customs or carrier issues.
SHIPPING COSTS
Germany:
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Standard shipping: €4.99
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Free shipping on orders over €50
European Union:
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Standard shipping: €9.99
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Free shipping on orders over €100
Shipping costs are calculated at checkout based on your location.
TRACKING
All orders include tracking. You'll receive a tracking number via email once your order ships.
CUSTOMS & DUTIES (Non-EU)
For orders outside the EU:
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Customer is responsible for any customs fees, duties, or taxes
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These charges are determined by your country's customs office
LOST OR DAMAGED SHIPMENTS
Lost packages: Contact us if your package hasn't arrived within the expected timeframe. We'll work with the carrier to locate it.
Damaged packages: Contact us immediately with photos. We'll send a replacement or refund.